Ticket Pick Up (Store Information)

Updated 7 months ago by Josh P

Credit card holder MUST be present with the credit card and valid photo identification (Government Issued ID) to pick up tickets.
If you selected to pick up, you must retrieve your tickets in advance of the event. Tickets will NOT be available for pick-up at the venue.


311 West 43rd St, 10th FL (WeWork)
Between 8th & 9th Avenues
New York, NY 10036


Questions? Email help@balldrop.com. Make sure to include your ORDER #.

Store Hours:

  • Thursday, 12/27: 12pm - 6pm

  • Friday, 12/28: 12pm - 6pm

  • Saturday, 12/29: 10am - 7pm

  • Sunday, 12/30: 10am - 7pm

  • Monday, 12/31: 9am - 12am

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